What if you do not have the car computer that I need in stock?

If you order a computer and we do not have one in stock, we will locate one for you immediately and notify you of how long your order will take to fill. This usually takes 1–2 days. It is very rare that we will not have your part in stock.

What happens if I do not return my old computer?

Exchanges are required for all purchases unless otherwise directed. You may be subject to a core charge in addition to a canceled warranty if you do not return your old part. If you do not have the old part or you would like to keep your old part, please give us a call before you order and we will give you all of your options.

How soon will I receive my car computer once I have placed the order?

We ship our parts Monday through Friday. Ground shipping times vary from 1–6 business days for most areas. Air shipping times are always 1–2 business days. Orders placed before 3:00pm Eastern Time may ship the same day. Most orders are shipped within 24–72 hours.

Do I need to have any additional programming done once I receive my car computer?

Most parts that we sell are plug-and-play. All Chrysler products are plug-and-play. Some Ford and Honda models will require a locksmith to calibrate the ignition after the part is installed.

Where can I find my VIN?

Your Vehicle Identification Number (VIN) can typically be found on the dashboard near the windshield, inside the driver-side door frame, or on your vehicle registration and insurance documents.

What is a VIN number?

A VIN (Vehicle Identification Number) is a unique 17-character code that identifies your specific vehicle. It includes information about the car's manufacturer, model, engine type, and production year.

What does plug and play mean?

Plug and play means that the part is pre-programmed and ready to install with no additional setup required. Once installed, it should function properly without needing further configuration.

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